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Electric Pumps

Frequently Asked Questions

Penis Pumps

What are penis pumps actually for?

Penis pumps are designed to promote blood flow by creating a gentle vacuum around your member. It can result in harder erections and even a little size increase, but it depends on your regimen and will vary by person.

Do pumps actually work for enlargement?

There is a lot of misinformation about the efficacy of penis pumps. They're first and foremost designed for stimulating blood flow for better erections, but can sometimes improve length or girth. In extremely rare circumstances, a regular penis pump regimen could result in significant size differences but it is rare.

Is an electric pump better?

If you ask us, no. The best place to use a penis pump is in the shower on a regular basis. In addition, a manual pump gives you much more control over the pressure that you're applying.

However, the question of electronic vs. non-electronic pumps is entirely based on preference and you might prefer them if you aren't using them in the shower.

Are penis pumps safe to use?

Overall, penis pumps are safe to use as long as you don't overexert yourself. You shouldn't experience any pain when using a penis pump and it could be an indication that you're pulling too much of a vacuum.

Shipping

Who is your shipping provider?

Sex Toys Depot uses Purolator for all orders when possible. In cases of shipping to PO box addresses, we must use Canada Post. For more rural areas, Purolator may hand your package to a third-party delivery company for the "final mile" of the delivery.

What countries do you ship to?

We specialize in express shipping for Canada & United States. While we do ship to other countries, shipping price and quality of service will depend on your local postal service.

What if my package is stolen?

If you're worried about porch pirates, Purolator offers a "pickup at location" option, where you can redirect your package to one of their pickup locations. Photo ID may be required to pick up your package. This option is available through your tracking link URL which will be generated the following business morning.

In general circumstances, if your package is stolen, our customer service team will work with you to make it right.

How long will it take to receive my order?

Standard shipping normally takes 2-4 days for Canada & United States orders. For other international orders, standard shipping normally takes 5-14 days.

Returns and Refunds

What is your return policy?

We do not accept returns on any of our products due to their intimate nature. Products are considered used as soon as they leave our warehouse and are unable to be sold again.

What if my product is defective?

Defective products can happen, and we'll be here to make it right. Our customer support team will guide you through a list of troubleshooting steps to make sure it's defective.

You can check out our warranty policy here or submit a warranty claim by contacting us.

What if the product is not as advertised?

We abide strictly to the Canadian Competition Bureau's regulations on misleading representations and deceptive marketing practices. However, some data on products are provided by third parties or distributors and there could be inaccuracies.

If the product you ordered is not precisely as advertised, you can contact our customer service team and we will make it right.

If you are aware of inaccurate information on our website but haven't made a purchase yet, our customer service team is available to correct this information.

Do I have to pay shipping for exchanges?

No, if your product is defective or additional shipping is required for your order, we'll cover the additional costs for shipping a new product out to you.